wayfair customer service jobs work from home

You must hold a High School Diploma, GED, or equivalent. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. For benefit information outside the U.S., please speak with your recruiter. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Click the link in the email we sent to to verify your email address and activate your job alert. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Youll play a crucial role by providing a best in class experience when its most needed. Customer Service Associate - Portuguese & Spanish speaker. Maintains contact with customers and intermediaries in relation to questions about premium or policies. Thank you, your preferences have been updated. The great news is Wayfair will provide you with all the equipment necessary to do your job. At Wayfair, there's a wide variety of career options available. Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Youll need to think analytically to solve customer problems in a first contact resolution approach. Thats typical with any online position. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. And we volunteer in communities all over the globe to help the world become a greener, better place. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. What I really look for when scanning reviews are big red flags like non-payment. We put our people first and expect our managers to proactively support the growth and development of their teams. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Helping People Thrive in a Connected World We work with the worlds top brands to make smart devices simpler. Si continas viendo este mensaje, We are a team of open-minded individuals that are driven by data rather than egos, who support each other through both success and failures. Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions. The sales team makes it easier than ever to shop from home, and the customer service team proactively monitors customer orders to provide deliveries seamlessly. We believe clarity of vision and a sense of purpose will carry us forward. And well bring you a place where you can thrive. identify areas where improvement is needed and share those trends with leadership. Wayfair has an all-inclusive culture that continuously challenges me to become the best that I can be. Wayfairians are encouraged to be owners of both our work and our culture, empowering us to drive the impact that we're most passionate about. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering . an. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. Find startup jobs, tech news and events. If you continue to see this Connect with us. Nous sommes dsols pour la gne occasionne. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Today she balances several successful online ventures and loves to share her passion for home business with others. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. Wayfair strives to care for its customers and has an award-winning customer service team. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. For more information about applying for a career at Wayfair, visit our. om ons te informeren over dit probleem. Receive an email whenever similar jobs are posted. We are unable to accommodate any misses, time off, or tardiness during this time. We will only email you from email addresses that end in assurant.com. We meet customers where they are. We are unable to accommodate any misses, time off, or tardiness during this time. There is little down time in this position as you are typically on back to back calls during your shift. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of . Wayfair would you for you to exceed customer, efficiency metrics, and issue resolutions targes. Be the first to apply. para nos informar sobre o problema. ), Wayfair wants to ensure your success. Wayfair United States Join or sign in to find your next job Join to apply for the Work from Home Customer Service role at Wayfair Email You may also apply directly on company website. There are many companies companies you probably shop at as a consumer that outsource their customer support needs to home-based agents to cover the phones, emails and chat systems this time of year. Processes and controls commission statements. is a participant in the Amazon Services LLC Associates Program, BY USING THIS WEBSITE, YOU ARE AGREEING TO, Check the Wayfair website for current openings, Ultimate Guide to Customer Service Positions, excellent communication and relationship-building skills, a successful track-record working in a high-volume environment, a bachelors degree or the equivalent customer-facing experience. Remember, the Arise Platform connects you with the clients, you provide the service. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. If you are looking for a place to start working from home, it looks like Wayfair may be a good place for you. Their claims are production-driven and benefit-focused. questo messaggio, invia un'email all'indirizzo This is no different for the neighborhood around our own Boston headquarters affectionately known as our Wayborhood which has felt the absence of business from office workers, many of whom have been working remotely throughout the pandemic. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. This is a virtual customer service associate position in the United States where you will work fromSee this and similar jobs on LinkedIn. Although there is an overwhelming number of virtual, customer service jobs at Wayfair, it does depend on where you live. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. . No matter who you are, Wayfair is a place you can call home. Thanks and good luck! . Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. To protect your personal information, here are a few things you should know about our talent acquisition process: Copyright Assurant, Inc. 2023 - All rights reserved. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. us most. Onze Whether its about the color of fabric, the size of the furniture, or style recommendations, we partner with our customers to find the perfect pieces for their homes. los inconvenientes que esto te pueda causar. If you require a reasonable accommodation to participate in the job application or interview process, please contact candidateaccommodations@wayfair.com. At Wayfair, our goal has always been and will always be finding the right solutions for our customers. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. This site requires JavaScript to work correctly. Get email updates for new Customer Service Consultant jobs in United States. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Aydanos a proteger Glassdoor verificando que eres una persona real. Our B2B Sales team works with business clients to make furniture and decor procurement easier and faster while offering the best possible value. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. This button displays the currently selected search type. . Wireless (WiFi) access is not permitted for use. Most companies are, especially when it comes to home-based positions. At Wayfair, we care about our customers. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! These issues can be resolved via email, chat, video call, or phone call. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Youll need a passion for people. Last Updated December 21, 2021. This is why our training is. Thats a pretty common rating for customer service positions. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. A knowledge of working within Windows Operating Systems or equivalent. We believe that staying on top doesnt mean sacrificing our values. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. View the job description, responsibilities and qualifications for this position. Excellent customer service and strong administration skills, Ability to learn quickly with flexible to adapt to changing priorities, Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment, Intermediate level Microsoft Word, Microsoft Excel, Knowledge of General Insurance is a benefit, A net fixed home - work travel allowance based on your travel distance. Wayfair was founded in 2002. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. We do not extend unsolicited offers to candidates who have not applied for a position or gone through our recruiting process. verdade. Essential cookies are necessary for the proper functioning and security of the website and cannot be refused. Wayfair Professional is an industry-leading business-to-business sales organization dedicated to helping make good spaces great. It requires the belief that no one should be limited by the constraints of today. Vehicles last longer. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. 8m works at Wayfair Portland, Oregon | Warehouse ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). Most customers contact us because theyve had a problem and need your help. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. No canned responses. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. All other necessary computer equipment and accessories are provided by Wayfair. Use Good Judgement! For your Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Thats why were proud to be an equal opportunity employer. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). We take the privacy and security of prospective employees very seriously and are actively working to combat employment scams. An ability to innovate in practical ways. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. They are still actively monitoring your sites and many more. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. 700 West Ball Road Anaheim, CA 92802. Built In is the online community for startups and tech companies. Today’s top 322 Remote Work jobs in Amsterdam, North Holland, Netherlands. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). Terms and Conditions One comment from a stay-at-home-working-parent state that it is an okay job and that the employee was happy to be able to work from home, but that the company mostly focuses on metrics. These are true human to human interactions where you can make a meaningful impact. As we enter the holiday season, we always see an increase in the number of remote customer service openings available. "The most unique aspect of Wayfair's culture is the sense that you really can do anything. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Posted 12:00:00 AM. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. Leverage your professional network, and get hired.
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