stubhub email address

No. Hello, they solved something for you. Help us improve this article with your feedback. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. We'll do our best to get back to you in the next 24 hours. Customer service all the way to your seat, 2000-2022 StubHub. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Heres what to do. Virginia, USA. It's often the quickest way to sort something out. still has not resolved my issue. . Up to 5 Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Use of this website signifies your agreement to our, / Changing your default email address or phone number. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact : Are you still with me?Me: yesAgent. How do I get it fixed? 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. 292 208.97.145.23 How To Contact StubHub Corporate Office Headquarters. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! We'll do our best to get back to you in the next 24 hours. I listened my tickets on StubHub as mobile transfer and. The worst customer service that I have ever experienced. Same here. Has anyone had this before? For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. U am not really sure how to contact the buyer as well. I paid over $8,000 only to be disappointed and lose all my money. I will be contacting my Attorney General as well as filing complaints with any relevant organization. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Picking up your tickets at one of our Last Minute Service Centres? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. StubHub themselves are advising of this . 50. miles of. You may or may not have one. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Or, they can contact you as a seller listed on StubHub. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Eventually found the page below. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. StubHub is the world's top destination for ticket buyers and resellers. StubHub has resolved 66 complaints. These tickets can be for sports, concerts, theater and live entertainment. No phone number, no email, no chat. Please help. Payments. Open our virtual assistant, click on "Contact You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! My Listings. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. My Whirlpool stove is defective again. Why are travel refunds taking so long now? Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. A person pretends to be from StubHub. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% Filed today. Please advise on how to find this information. GetHuman features available: Best alternatives to phone. : And I believe that was sent to you in the confirmation email of your purchase.Agent. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). They buy good feelings and solutions to problems. Fax Number: 1-415-222-8552. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? How do I change my default email address? It's often the quickest way to sort something out. Cloudflare Ray ID: 7c0c3f0fa8573885 No credit card required. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Should airlines pay for what they've done to us? Either is possible (and other creative approaches might come up). Restrictions apply. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Customer Service. I have the same case, I accidentally put the wrong email when buying tickets. is there a way to contact stubhub that isn't their phone number, facebook or twitter. and our again worst customer service ever. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Privacy Policy. Southwest just got a one-two punch for its holiday misdeeds. Yes No Still Need Help? Are you the buyer or seller because you post is confusing? hours. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. You can find contact details for StubHub above. Alternatively, you can send us an email at By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Click to reveal The login page will open in a new tab. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Customer Service Number: 1-866-788-2482. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Explain your scenario, and provide any applicable evidence. Re: Can I contact my buyer? : That is rightMe: well that isnt what happened so. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Events Parking. Select 'Sign in. Orders. Submit a complaint and get your issue resolved. Use of this website signifies your agreement to our. I cannot find any way to contact StubHub. Ask the Community Contact Support Related Articles Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events Help us improve this article with your feedback. Looking for a particular StubHub employee's phone or email? Lots of answers to questions are in our FAQ. Customer Service. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. You can email the site owner to let them know you were blocked. Our help is free. Plus, we have insightful letters, insider tips, and more. Combined with viagogo, we now span 90+ countries around the world. Initial StubHub complaints should be directed to their team directly. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Plus, it's the end of the semester and we're throwing a party! Delivering tickets 21. free lookups / month. victoria Ayala 1 review FR A day ago Avoid at all costs : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Danielle is the author of this solution article. Know any other ways to contact StubHub? What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. 03-16-2022 08:50 PM. Nobody could explain how to email tickets after being sent to four different people. Search over 700 Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. million verified professionals across 35 million companies. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. Remind me when call center opens. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 In all, StubHub uses 5 work email formats. We are changing the way you register and sign-in to the StubHub Community. form" and let us know how we can help you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Most customer needs are emotional rather than logical. Youll also connect with other readers who want to make the world a better place. Here is a copy of my most recent email:Are you serious? {{ userNotificationState.getAlertCount('bell') }}. You will enter your community username and new password and done! Re: Accepted tickets in Ticketmaster with different email than StubHub account. Sign In. Stay away from this company unless you want to get screwed. (on the StubHub app, go to 'My tickets.' After the switch, you will enter the email address you use to access the community in order to reset your password. Required fields are marked. Here's what's shakin' on South Island. 1,915 talking about this. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. Give us a call if you need help with something urgent. San Francisco, CA 94105 USA. Worst service ever and do not deliver what customer expects. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. Here's what can you do to speed things up, The memberships are costly and have no value. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to win your consumer dispute using the Elliott Method. They have ruined my World Series experience. You're all set! Under 'Email address' or 'Primary phone,' select the pencil. Welcome to StubHub Community! janedoe@stubhub.com) and [first]. Waited too long to get a passport? They call you stupid and hang up on you. To update your primary email address or phone number: Did you find it helpful? will see them in court how much will that cost stubhub? Inexperience with ticket buying, would like a refund. Eversource Gas says I have a leak. If you could help me correct this, that would be great, Im freaking out. Yes We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. (business & personal). StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Sorry we couldn't be helpful. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. proven methods for fixing any consumer problem. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Other common StubHub email patterns are [first] [last] (ex. All Rights Reserved. the exact pickup location and times. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Copyright Coporate Office Headquarters -2023. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information We'll do our best to get back to you in the next 24 ', Enter your email address, the access code, and your phone number. and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. Were always here to help. They contact you, and the email even looks like it came from StubHub support. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. 12-08-2022 04:25 AM. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " Selling tickets and delivery expectations. This website is using a security service to protect itself from online attacks. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? After logging in you can close it and return to this page. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. SO MUCH FOR THEIR GAURENTEE! Try any other company just not this one. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. But its complicated. you guys are a huge corporation and you cant even get a total right. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. StubHub was founded by Eric Baker and Jeff Fluhr. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! For more information, please see our Thanks for your message we aim to get back to you within 24 hours. It is a terrible business and horrible customer service. Do I have to pay this service bill? Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Such a shame to ruin a good music experience with this lack of customer care. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Contact. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Cookie Notice Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. We publish the names and emails of customer service managers. trying to get a phone number for corp. office the number on home page does not work!!!!!! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. STAY AWAY! your customer service department should be embarrassed. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. It provides a platform for users to put list their unwanted tickets for sale. 4)Identify and Anticipate Needs Customers don't buy products or services. jane.doe@stubhub.com). This may include details from your tickets (so be sure to keep them), or information from the event venue. Absolutely ridiculous lack of real customer service. This contact was published on October 2, 2016 and updated on October 22, 2022. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Or is any of the information above inaccurate? The more you know your customers, the better you become at anticipating their needs. tickets can be for sports, concerts, theater and live entertainment. Sold tickets on StubHub but don't have them. If you need help with any problem,please contact us through this form. Check your order confirmation email for As long as the tickets were transferred by the seller you are fine. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? What do I do! Amazon didnt receive my return package. Check out our FAQ Call us Give us a call if you need help with something urgent. Contact. StubHub is a ticket reseller. No events within. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Current hold time. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. We'll automatically confirm your order within 30 minutes of correct transfer. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The most common StubHub email format is [first_initial] [last] (ex. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email The latest review Stubhub ticketing was posted on Apr 11, 2023. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Absolute WORST COSTUMER SERVICE. My American Tourister luggage is defective. Is this your company? Whats the Booking.com refund process? They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. Use this comments board to leave complaints and reviews about StubHub. [last] (ex. Get contact details including emails and phone numbers 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. Claim it and get a lot of features. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent.
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